01256 863050 info@webdirections.co.uk

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Email Services

Your 5 Email Choices

We offer 5 email options. We are confident we will have something that will meet your requirements. Please choose from Z, A, B, C or D below.

Z. If you choose the Z option it means Zero cost per month.

We simply add to your website an email address that you provide to us. This would normally be a free Hotmail, Gmail or Yahoo email address, often one you are already using.

A. Forward Only Email address(es): £1.50 per month, per email address

No mailbox, but a professional email address to feature on your website and/or printed material. Email address uses your domain name, like andy@mynewdomain.co.uk and forwards to a 3rd party email address/mailbox such as gmail or hotmail for example andyabc123@yahoo.co.uk

B. Basic Email Service: £3 per month, per mailbox

  • Includes webmail and a 500MB mailbox.
  • £25 one off data migration charge per mailbox.1
  • If you wish to set the mailbox up on your phone or device, we can provide you with the relevant mail server details for you to do so. In return for a small fee, we can help set this up for you.2

Roundcube and Office 365 logos

Additional Service:

Office 365 Email Management

If you use Office 365 as your email provider, either through us or another provider, but are not confident of setting up and managing your email addresses and forwards, then let us do it for you.

For a monthly fee of £20.00 + VAT per domain and for up to 5 email addresses, we will set up accounts/forwards and purchase and assign licences for you and help you to set your accounts up on your devices

C. Office 365 Business Essentials: £6.50 per month, per mailbox

  • Business-class email & webmail access
  • Web version of Outlook, Word, Excel, and PowerPoint
  • 1 TB file storage
  • Skype video conferencing
  • 50GB mailbox
  • Shared Calendar and Contacts
  • Easy set up on an unlimited number of PCs, smart phones and devices
  • Email addresses that are used as forwards (such as info@ or enquiries@) are free of charge
  • £25 one off data migration charge per mailbox1

D. Office 365 Premium: £11 per month, per mailbox

  • Business-class email & webmail access
  • Latest Desktop Office: Outlook, Word, Excel, and PowerPoint
  • One software license supplied with each option D mailbox account covers 5 phones/tablets/PCs or Macs per user
  • 1 TB file storage
  • Onedrive
  • Easy set up on an unlimited number of PCs, smart phones and devices
  • Email addresses that are used as forwards (such as info@ or enquiries@) are free of charge
  • £25 one off data migration charge per mailbox1


Your payment for Email services and Website hosting is paid to us via direct debit. We will be asking you for your bank account and sort code to set this up. Please note, if you pay us any of these instalments prior to us providing you with hosting services, this money will be taken off your final one-off bill for the creation of your website. (In other words, if for some reason the website build is delayed – your end or ours – and you have paid us for hosting when there is nothing to host, you will not lose out).

How do I access my webmail?

To access your webmail…

Type in: webmail.yourdomain.co.uk (replacing yourdomain.co.uk with your actual domain name),  this will open your webmail log in page.

Roundcube login screen

Enter your username & password.

Username = Your email address (the email account you are trying view data and/or send or receive from)

Password = The email password supplied to you by us. (If you have lost this please email us from a separate email account and we will send to you, we may ask you, online, some security questions).

Please do not change your password.

1 We will migrate your existing emails from your current mail server over to the new mail server, giving you peace of mind that no important emails will be lost after the move.
2 Our ‘Basic Email Service’ includes a 200MB mailbox.  The mailboxes have a 10 email per hour sending limitation. This is to ensure that our customers are not using our mail-server to send out mass spam emails. We will be alerted to any email address that exceeds this limit and may need to contact you (the customer) to check for suspicious activity on the account. We do not recommend relying solely on webmail, and it is your (the customer’s) responsibility to backup emails regularly. We (Web Directions) cannot be held responsible for any loss of email, or any misconfiguration of email settings in 3rd party email client software or device such as Outlook, MacMail, Mobile phones or Tablets. We can, for a fee, help setup email on your computer or device, but we must be made aware of the specific device in advance. This fee is £15 per device if performed at our studio, or £25 per device + travel expenses, if you wish us to come to you. These are all one off costs. Alternately we can simply send you the codes and many of you will be able to set up your new email account on your device (normally Table, PC or Smartphone) yourselves.
All prices listed on this website exclude VAT.


Meta Tags

Meta tags and metadata allows the website to define non-visible information about the website. Search engines can use this information to determine what information they should feature in the search results etc.

Alt Text

Stands for alternative text. This is the text that is displayed if an image fails to load and is also used for accessibility. If you are blind, your computer will read out the image alt text as a way of describing to the user what the image is portraying.

HTML5 Element Tags

HTML5 offers new semantic elements to define different parts of a web page which make it easier for search engines to locate and read relevant content on your site.


This is the non-customer facing, behind the scenes part of the website. EG, the code files and databases which make the website work.

Breadcrumb Navigation Paths

These are text links which show the user where abouts on the website they are in relation to other content on the site. If they clicked on ‘Link 1’ from the homepage, the breadcrumb on that page would display as ‘Home > Link 1’. You can then use these links to quickly navigate back to previously visited or other relative pages on the website.

Google Analytics

Google Analytics allows you to track pages on your website and monitor which pages are viewed the most, how visitors got to that page and how long they stayed on that page. You can then use this information to improve weaker pages and also to find ways to encourage visitors to come back to your website. Read more here.