Please find answers to our frequently asked social media questions here. We hope make things a little clearer for you.

What social media sites do you create imagery and branding for?

All leading platforms including Facebook, Instagram, LinkedIn and Twitter.

Can you help with setting up my social media accounts/pages?

No, we do not set up or log in to your social media accounts. We cannot synchronise accounts/posts. We can create branding for your social media accounts, including cover photo and profile image for you to upload. We can work with existing corporate identity, or can help create branding from scratch if needed. Please see examples here. We don’t get involved in the account creation stage. If you are looking for assistance there are a lot of helpful guides online.

What do I need to give you to get started?

We will need your company logo and any suitable imagery to create the branding for your social media accounts. We will get these to you before you start posting so everything is aesthetically pleasing and matches your brand, that will ensure you are giving the best possible impression when people view your social media pages. If we are creating the post imagery, we will need you to supply us with imagery of your products or services. If you don’t have suitable images, we have access to Adobe Stock a royalty free stock image library. This is a vast online catalogue of photos and illustrations ideal for social media posts.

How does payment work?

When we have decided which service is right for you, we will need to set you up with an ongoing monthly direct debit using our preferred payment gateway Go Cardless. Your account handler will send you a link to register with Go Cardless and set up your direct debit. We will take payment a month in advance. It may be the case that, as we are perhaps hosting a website for you or providing other regular services, you have already set up a direct debit arrangement with us. If that is the case your payments for our regular posting services will been added to that existing direct debit arrangement.

How much do Web Directions social media services cost?

We can brand a social media account from £75.00 + vat, more details can be found by clicking here. For more information on our creative post imagery please visit this page.

How often should I be posting?

We recommend around twice a week, but this can be more frequent if you have enough content. Really it is up to you.

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